11244NAT – Course in Mental Health Support for First Responders


Public courses are held at our training centre (link to Google Maps)

Orange First Aid Training Centre
Suite 19
Level 1, Orange Arcade
142-154 Summer St, Orange NSW 2800

Pre-course online theory as well as 2 hour face to face practical assessment

11244NAT – Course in Mental Health Support for First Responders: Comprehensive Training Course


Course Overview:

Currently, this is the only Nationally Recognised short course in Mental Health First Aid.

In emergencies, immediate support can make a profound difference. This specialised course in Mental Health Support for First Responders and Community Members offers vital training for professional first responders, health professionals, educators, and everyday individuals.

Whether you are on the frontline in emergency services or simply a bystander, this course equips you with the necessary skills to manage mental health challenges effectively during crises.

Target Audience:

  • Community Members: Bystanders, Retail Staff, and General Public
  • Teachers
  • Sports Trainers and First Aid Officers
  • Health Professionals and support staff
  • Professional First Responders (Ambulance, Fire & Emergency Services, Police)

Course Objectives:

  • Understand the fundamentals of mental health challenges.
  • Learn practical strategies to foster resilience and provide immediate, effective support in crisis situations.
  • Gain insights into the psychological impacts of emergency response on both victims and responders.
  • Develop skills to manage personal mental health while aiding others in distress.

Why Choose This Course?

  • Relevance: Tailored content that addresses the unique challenges faced by both professional responders and everyday helpers.
  • Efficiency: A concise format designed to impart essential knowledge swiftly, respecting your time and commitments.
  • Recognition: Earn a nationally recognised certification that validates your capability to support mental health in emergencies.

Course Benefits:

  • Become a competent support figure during critical moments, equipped with the latest best practices in mental health support.
  • Obtain a Nationally Recognised qualification in providing Mental Health Support for First Responders
  • Learn from experienced instructors who bring real-world scenarios into the classroom, ensuring that learning is both engaging and applicable.

Whether you are aiming to enhance your professional skills or simply wish to be prepared to help in your community, this course offers the knowledge and practical skills you need to be effective in supporting mental health during emergencies.

Enroll now and make a significant impact in your community and workplace by learning  skills to support mental health when it matters most.


Units Delivered

  • The following units will be included in your certificate:
    • 11244NAT – Course in Mental Health Support for First Responders
    • NAT11244001 – Develop knowledge of mental health support for first responders
    • NAT11244002 – Provide mental health support for first responders

This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909 by Orange First Aid Training

Course Delivery

This course can be delivered at your workplace or club, or at one of our public courses

Course Duration

Online with face-to-face assessment – Face to Face contact time of at least 2 Hours

Entry Requirements

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

Learner Rights, Responsibilities and Support

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Certificate Renewal Requirements

This certificate does not require renewal

Assessment Activities

Practical task demonstrations:

  • Case Study: Demonstrate an understanding of mental health
  • Scenario 1 – Provide Support for a mental health concern
  • Scenario 2 – Provide Support for a mental health crisis

Theory assessment – A written assessment consisting of multiple choice and short answer questions. All questions must be completed.

11244NAT - Course In Mental Health Support For First Responders